SHIPPING & RETURNS
Shipping Policy
Europe
22% Italian VAT is added to your order during checkout. You pay no other import duties. Delivery is complimentary. Shipping is free, through an express mail service, and the value of your bass is insured until delivery.
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Non-EU Europe
Our prices are net export, but you will have to pay the relevant VAT and custom duties upon delivery to your address. Delivery is complimentary for all European non-EU countries. The value of your bass is insured until delivery.
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Rest of the World
You will be invoiced the amount of your order (net export price) and the relevant delivery charges. You are responsible for local sales and import duties. The value of your bass is insured until delivery. To arrange other shipment alternatives, please contact us.
Return Policy
All musical Instruments from the current inventory can be returned by the customer within 14 calendar days upon receipt without explicit reason.
Shipping costs will be charged to the customer.
Damages incurred after reception and verification of the goods will also be charged to the customer, as long as they are repairable. If damages are beyond repair, the price of the whole item will be charged to the customer on top of shipping costs.